How Under Armour's Sunglasses Warranty Actually Works
Under Armour sells quite a few sunglasses now, mostly through their athletic lifestyle line. The warranty situation isn't as clean-cut as you'd hope, but it's manageable if you know what you're looking for. The company offers a limited warranty against manufacturing defects, not the wear-and-tear damage you're more likely to actually experience. The core of the warranty covers frame and lens defects that exist from the moment you buy them. If the hinges crack under normal use or the coating starts peeling within the warranty period, they'll replace or repair the pair. The typical window is two years from the date of purchase for frames and lenses. But that coverage only matters if you have proof of purchase, and that turns out to be where things get messy.
Under Armour Sunglasses Warranty Everything You Need To Know
The claim process runs through Under Armour's customer service channels. You file a warranty claim on their website or by phone, provide your receipt, and describe the issue. They'll ask for photos of the defect. Most straightforward claims get resolved within ten to fourteen business days once they've reviewed your submission. If they approve it, they'll ship a replacement pair to your address at no charge. I found this out the hard way last year when the left arm hinge on my UA Relay sunglasses split clean down the middle after about eleven months. I had the original receipt saved as a PDF on my phone, which helped. Under Armour's warranty department asked me to fill out a short form on their site, upload the receipt and some close-up photos of the break, and wait. They came back within a week saying the hinge failure was covered and they'd ship a replacement frame. Took another five business days before the new sunglasses arrived. The whole process from filing to replacement was roughly eighteen days. One detail that caught me off guard: the replacement isn't always the exact same model. My original pair had been a limited colorway that was already discontinued. They sent me the relay model in a different but comparable color. I could have requested a refund instead, but since I just wanted working sunglasses, I went with the replacement.
What the Warranty Does Not Cover
This is where people get tripped up. The limited warranty explicitly excludes damage from normal wear and tear, accidental damage, improper cleaning, modifications, and loss or theft. Scratched lenses from wiping them with a dry t-shirt don't qualify. A bent frame from sitting on them in your bag doesn't qualify. If you replace the nose pads yourself and mess something up, you're on your own. These are standard exclusions for the category, but the enforcement is pretty strict. They also won't cover sunglasses bought from unauthorized resellers. If you picked up a pair on eBay or from a discount outlet that isn't an authorized Under Armour dealer, the warranty is void. This comes up more than you'd think. I've seen people bring in receipts from third-party marketplaces and then get told the warranty doesn't apply because the seller isn't on Under Armour's authorized list. Here's something most guides don't mention: the warranty is tied to the original purchaser. If you received those sunglasses as a gift and try to claim on them, you'll need the original buyer's receipt and information. It's not transferable. I learned this when my brother handed me his old pair after the hinge cracked and I couldn't file a claim without the purchase documentation from where he originally bought them.
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The Receipt Situation
You need to have your original proof of purchase to make any claim under this warranty. Under Armour can verify some purchases through their system if you bought directly from ua.com or an authorized retailer with an account on file. For those transactions, they sometimes don't need a separate receipt. But for everything else — Amazon purchases, third-party retailers, clearance racks, gift receipts — you're on the hook for providing documentation. If you're buying a pair online, save the order confirmation email and screenshot the invoice page. A simple printed receipt from a big-box retailer can sometimes be hard to read after six months, so having a digital backup is worth the five seconds it takes. I keep a folder in my email specifically for warranty-related purchases, and it's saved me a couple times.
When the Warranty Isn't Worth Your Time
The warranty process works fine for manufacturing defects covered under the terms. But if your sunglasses are just worn out from daily use, the time investment might not be worth it. Filing a claim, waiting for review, and shipping items back can take three to four weeks total. For a frame that's loose from everyday handling, they might suggest a repair at an authorized service center, but those repair slots aren't always available quickly. Some regions have longer wait times than others. If your primary issue is scratched lenses and the frame is otherwise fine, Under Armour won't replace just the lenses under warranty. That's considered normal wear. In that scenario, you'd be looking at an out-of-pocket replacement, which usually costs around sixty to eighty dollars depending on the model and lens type. Some third-party opticians can also do lens replacements at lower prices, though you'd lose the UA branding on the new lenses. Another limitation worth noting: the warranty doesn't cover cosmetic damage unless it's a clear defect. A faded color from prolonged sun exposure doesn't count. Discoloration from sweat and sunscreen buildup is routine wear. Under Armour's sport sunglasses are built to handle sweat and sun, but the coatings still degrade over time, and the warranty won't touch that.
If you need a more comprehensive protection plan, UA offers something called Under Armour Care Plan for select products, which extends coverage to include accidental damage for an additional fee at purchase. It's not available for every sunglasses model, so check at checkout if that matters to you. For most people buying athletic sunglasses, the standard limited warranty is what you're working with.
Practical Steps Before You File
Document the defect with clear photos before you reach out. Zoom in on the specific problem area and include a wider shot showing the full sunglasses for context. Make sure the photos are well-lit so the warrant officer reviewing your claim can actually see what's wrong. Vague descriptions like "they broke" get delayed while the team asks for clarification. Check your warranty period first. Two years from purchase is the standard window, and once it's past that, there's nothing to file. I've seen people try to claim on sunglasses that were eighteen months old with no visible manufacturing defect, just general wear from a harsh job, and those get denied pretty quickly. Consider whether a direct retailer return might work better. If you're within the return window of whoever you bought them from — typically thirty to ninety days depending on the store — returning or exchanging through the retailer is faster than the warranty process. The retailer handles the logistics and you're done in a few days instead of two weeks.
The warranty is decent for what it is, but it's not an unlimited coverage program. It protects against defects, not life. Knowing the boundaries and having your paperwork ready cuts the process significantly, and avoiding the mistake of sending in worn-out sunglasses instead of an actual defect saves everyone time.
