Reset Umamusume Account A Complete Guide Stepbystep Recovery And Prevention

Resetting Your Umamusume Account: What It Actually Takes

Most people who want to reset their Umamusume Pretty Derby account are trying to get a fresh gacha run or escape a server that stopped being fun. The game itself doesn't have a built-in account reset button, so you're dealing with workarounds. This is a step-by-step breakdown of how the process works on both Android and iOS, what breaks when you do it, and the one edge case that made me waste three hours figuring it out myself. Here is the actual method, in order, without the fluff. Go into Settings, then Apps, find Umamusume Pretty Derby in the list, and tap Storage. You will see two buttons: Clear Cache and Clear Data. Clearing cache alone does nothing for a reset. It only removes temporary files. You need Clear Data. This wipes all local saves, login tokens, and preferences from your device. After that, completely close the app from your recent apps list, then reopen it. The game will treat you as a new user and start the intro sequence again.

This works because the game stores progression locally on Android before syncing to the server. When you clear that data, the next launch has nothing to load, so it boots you to the starting screen. Simple. But there are caveats.

iOS: Deleting and Reinstalling

iOS handles this differently because Apple does not give you a Clear Data option like Android does. You need to delete the app entirely. Long-press the Umamusume icon, tap Remove App, and choose Delete App. Not just Remove from Home Screen. Delete App. Then go to the App Store and reinstall it. The first time you open it after reinstalling, it will prompt you for a new start. Your account data tied to the server side remains, but the local session is gone, so you effectively begin fresh on a blank save file. The gacha pool does not reset though, which is an important distinction most guides ignore. If you linked your game to a Twitter, Facebook, Apple ID, or Google account, deleting the app or clearing data does not unlink it. The next time you open the game and choose to link, it may automatically pull your old save. To truly start over, you need to unlink first. Go into the game settings while still logged in, find Account or Link Settings, and disconnect the service. Do this before you clear anything. If you forget this step, you will wipe your local data, reopen the app, and find yourself right back where you started with all your old progress. I learned this the hard way after accidentally unlinking my Twitter account during a reset attempt and losing access to the game for about six hours while I figured out how to recover it through their support page. The workaround was straightforward once I found it. I contacted CyberConnect2 support via their in-game help form, explained the situation, and they provided a verification link that restored my account association. It took roughly two days. Nothing urgent, just inconvenient.

Server Selection Matters

Umamusume Pretty Derby has different servers depending on your region. If your goal is a completely fresh experience, consider whether you want to stay on the same server or switch. Switching servers effectively gives you a new environment with different player populations, events, and ranking positions. Some players do this to escape a server where competition became stale. On Android, you can sometimes access a server selection screen at the initial login. On iOS, it is less consistent and may depend on your device region settings. Changing your device's region in Settings before reinstalling can sometimes force the game to show a different server list, but this can affect other apps and content availability on your phone, so weigh that carefully. This is the part nobody mentions enough. Resetting your local data does not reset your gacha history or your pity counter. The game tracks pull counts server-side. If you had 50 pulls on your old account and are one pull away from a guaranteed SSR, starting fresh locally will not give you that guarantee again on a new character setup. The pity system is tied to the account, not the device. Also, any purchased items or currency that are not bound to a specific save will carry over if you relink the same account. Only an unlinked new account starting from zero gets a true reset experience. Another thing people miss: event participation flags and seasonal rewards are also account-bound. Resetting locally does not make seasonal events reappear for you. You will miss whatever limited-time content was running at the time you reset. This has a practical impact if you are trying to collect event-exclusive units and decide to reset mid-event.

Prevention: Why People Try to Reset and How to Avoid It

The most common reason people reset their Umamusume account is frustration with the gacha system. You pull, you don't get the track athlete you want, and resetting feels like hitting rewind. The uncomfortable truth is that the gacha mechanics are not going to change based on your device state. If the odds feel bad on one account, they feel equally bad on the next. Some players report that starting fresh gives a psychological advantage because you feel more optimistic, and that is real but not a mechanical one. If you are considering a reset because of a bad streak, pause for a few days. Gacha variance is well-documented and tends to regress toward the mean over larger sample sizes. Pulling less frequently and saving for banner-specific guarantees is a more reliable strategy than resetting. Another common reason is getting stuck on a particular training path or race result. In that case, resetting the account is overkill. The game lets you reset individual trainer scores and retrain characters without wiping your entire progression. Use the in-game training reset function instead. It does exactly what you need without the hassle of reinstalling and relinking.

Known Issues and Workarounds

After clearing data on Android, some users report that the game gets stuck on the loading screen on the first launch. This usually happens because residual files in the app's internal storage directory are not fully removed. The fix is to go to your device's Storage settings, find Umamusume in the app list again, and verify that Clear Data actually reduced the app size. If it did not, try a full app uninstall first, then reinstall. This approach resolved the issue in my experience and in several threads I followed without much trouble. iOS users occasionally encounter a problem where the game still recognizes their previous session even after deletion. This typically means the link was never properly severed. The solution is to uninstall, then before reinstalling, go into the game's website or their support portal and request a manual unlink of your account. Once that is confirmed, reinstall and the game will treat you as new. I had to do this once when my game kept restoring my old save despite a clean reinstall, and it took about twenty-four hours for the unlink to propagate through their systems.

What to Expect After Reset

You will be back at the tutorial screen. All your track athletes, training items, and currency will be gone unless you have some server-side binding that survives the reset. The story mode restarts from episode one. Events and banners you already participated in will not be available again unless they are currently active and you can join them fresh. The core gameplay loop remains identical, and the difficulty curve does not change. Your skills as a trainer are not reset, but your account's progression is. If you are doing this to improve your chances of pulling better characters, know that the probability mechanics are fixed. Resetting the account does not alter them. It only resets where you are in the progression system. The only real benefit is the psychological fresh start, which is valid but should not be overstated.